Homegrown Harmony LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online booking funnel, and schedule consultations with us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or share your information.
1. INFORMATION WE COLLECT
We collect information about you in a variety of ways when you interact with our booking platform.
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to schedule an appointment or complete our intake surveys.
Intake Survey Responses: Any specific information, professional challenges, or business details you submit via our mandatory calendar survey forms before booking a call.
2. HOW WE USE YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
Schedule, confirm, and manage your consultation appointments.
Send you automated text message (SMS) and email reminders regarding your upcoming calls.
Prepare our team members (Michael Vanderwyst and Melissa Vanderwyst, Founders) with your survey responses prior to our call.
Respond to customer service requests and support needs.
3. SMS AND MOBILE DATA POLICY
We value your privacy regarding text messaging.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of receiving SMS text messages from us at any time by replying STOP to any message you receive.
4. DISCLOSURE OF YOUR INFORMATION
We do not sell, trade, rent, or lease your personal information to third parties. We only share information with trusted third-party service providers (such as our CRM, calendar, and hosting platform, GoHighLevel) solely to execute our booking services and communications, subject to strict confidentiality agreements.
5. SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Homegrown Harmony LLC
3727 W. Magnolia Blvd #1056
Burbank CA 91505